Software Development
- Business continuity and resources’ flexibility/scalability are the key drivers when we develop or/maintain software. Our customers can boost their business opportunities by maximizing their profits through cost savings guarded by quality and usability.
- We work either with a dedicated team, in co-development teams based on a collaboration model upfront agreed with our customers, or project by project teams.
QA and Testing services
- Automated software testing is the best way to increase the effectiveness and efficiency and gives a high ability to react to the constant changes and to the fast evolution of the software applications.
- For each project apply proven testing techniques, tools and methodologies to perform different types of testing to meet your quality expectations.
Customer Support
- Customer support services can be linked with the application management services, an approach that we recommend, we can also manage them separately through call centre and help desk support 24/7
- Services are accessible through a SPOC – Single Point of Contact, which manages all incidents and services. We can do the full development lifecycle of a project by associating distinct resources, such as:
- We focus on process improvements and transformation in case needed or we continue the same level of the service at a lower cost (incident, change and problem processes efficiency)
Hardware Maintenance
- Server setups and upgrades by maximizing the server uptime, customized solution for virtual servers
- Server and Network Monitoring for our customers’ infrastructure, systems regular updates, preventive actions to relax the budget pressure
- Firewall and Network Security
- Business Recovery, by backup and disaster recovery customized solutions